Last updated: July 1, 2026
This Anti-Money Laundering and Know Your Customer ("AML / KYC") Policy describes the measures Metso Minerals takes to prevent money laundering, terrorist financing, and other financial crime on the Platform, and the obligations users agree to when creating an account.
We are committed to complying with applicable anti-money laundering laws and regulations. This policy applies to all users of the Platform and governs account registration, deposits, withdrawals, and referral activity.
Before allowing deposits, withdrawals, or amounts above certain thresholds, we may require you to complete identity verification ("KYC"). This helps confirm that you are who you say you are and that your account is not being used for illicit purposes.
Depending on your account activity, we may request:
We may monitor account activity on an ongoing basis to identify transactions that are unusual, inconsistent with a user's profile, or potentially indicative of money laundering, fraud, or other financial crime. Accounts flagged during monitoring may be subject to additional review before deposits or withdrawals are processed.
We may ask you to explain or evidence the source of funds used for deposits, particularly for larger transactions. Deposits from wallets or accounts we cannot reasonably associate with you, or that appear linked to illicit activity, may be declined, held, or reversed pending review.
You may not use the Platform to launder funds, finance terrorism, evade sanctions, or otherwise facilitate illegal financial activity. We reserve the right to refuse service, suspend accounts, or freeze funds where we reasonably suspect such activity, and to cooperate with law enforcement as required.
Where required by applicable law, we may report suspicious activity to relevant regulatory or law enforcement authorities. We are not able to notify users when such reports are made, and nothing in this Policy should be read as a promise that we will do so.
We retain KYC documentation and transaction records for the period required by applicable law and regulation, in line with the retention practices described in our Privacy Policy.
We may limit, suspend, or close an account, or delay a withdrawal, where verification cannot be completed, where documentation appears fraudulent or inconsistent, or where we reasonably believe an account poses an AML risk. We will generally notify affected users, except where doing so would compromise a legal or regulatory obligation.
If you have questions about our AML / KYC Policy, or need to submit verification documents, contact us at support@metsomineralsinc.com.
