Privacy Policy

This Privacy Policy explains how Metso Minerals (the "Platform", "we", "us") collects, uses, discloses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly, information generated by your use of the Platform, and information required for identity verification and compliance purposes.

Account information: full name, username, email address, phone number, country, and password (stored as a secure hash).
Verification information: government-issued ID, proof of address, or other documents requested for KYC purposes.
Transaction information: deposit and withdrawal records, wallet addresses, plan activity, and referral activity.
Technical information: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.

2. How We Use Information

We use the information we collect to:

Create and manage your account, and provide access to your dashboard, plans, deposits, and withdrawals.
Verify your identity and comply with our AML / KYC obligations.
Detect, investigate, and prevent fraud, abuse, and unauthorized access.
Communicate with you about your account, transactions, and updates to our services or policies.
Improve and personalize the Platform's performance, security, and content.

3. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences (such as language and theme), and understand how the Platform is used. You can control cookies through your browser settings; disabling them may affect some features of the Platform.

We do not sell your personal information. We may share information with:

Service providers who help us operate the Platform (e.g. hosting, email delivery, identity verification), under confidentiality obligations.
Regulators, law enforcement, or other authorities where required by law, or to comply with a legal process or our AML / KYC obligations.
Successors in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments described here.

5. Data Security

We use industry-standard safeguards, including encrypted connections and hashed password storage, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security, but we work to continuously review and improve our safeguards.

6. Data Retention

We retain your personal information for as long as your account is active and as needed to comply with our legal, tax, and regulatory obligations (including AML / KYC record-keeping requirements), resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below; we may need to verify your identity before completing your request.

8. International Transfers

Your information may be processed and stored in countries other than your own. Where we transfer information internationally, we take reasonable steps to ensure it receives an equivalent level of protection.

9. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at support@metsomineralsinc.com.